There are four possible scenarios:

- Pre-select shipping option before

It may be that you tried to checkout before and the website enabled a shipping option beforehand, you will have to go to the payment details page. You would have to scroll down on the Shipping Method page so you can choose the Free Option yourself. If you still don't see it, check other scenarios below.

- Local delivery

For orders in Toronto, Ottawa, and Vaudreuil area we have a handling fee that may include but is not limited to Refrigerated Fees, fast shipping, and fulfillment. This handling fee is waived if your order is above $120 (excluding REFRIGERATED FEES)

- Perishable items

Shipping charges are waived on any order above a minimum threshold depending on your area (click here to check your area). Refrigerated items will incur in a FEE that includes insulated wrapping and ice packs to ensure the safeness of your perishables. Keep in mind that items may not be frozen/cold if you select the standard shipping options, including the Free options). We suggest you go to our REFRIGERATED FAQs to know exactly what to expect from each service we provide. There's a specific service for each client's needs.

- 50% off deal

Since the pandemic in 2020, we put our hottest promotion on HOLD. As a community, we decided to bring it back with two conditions: no guarantee of same-day delivery, and a handling fee on any order outside Montreal. This handling fee is $5 added to any other fee associated with your items.

Please refer to our shipping rules for more information

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